Política de Privacidad

1. Introduction

Inglés Ahora ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "App"). Please read this policy carefully. By using the App, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide:

• Account information: name, email address, and password when you register
• Profile information: preferred name, language level, and learning goals
• Voice data: audio recordings captured during speaking practice sessions (processed in real-time and not stored)
• Communications: messages or feedback you send to us

Information Collected Automatically:

• Usage data: lessons completed, XP earned, streaks, and learning progress
• Device information: device type, operating system, and unique device identifiers
• Log data: IP address, browser type, pages visited, and timestamps
• App performance data: crash reports and diagnostic information

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide, operate, and improve the App and its features
• Personalize your learning experience and track your progress
• Power AI tutoring responses tailored to your level and topic
• Send you important notices about your account or updates to our policies
• Respond to your comments, questions, and requests
• Monitor and analyze usage trends to improve the App
• Detect and prevent fraudulent or unauthorized activity
• Comply with legal obligations

4. Third-Party Services

We use trusted third-party services to operate the App. These providers may have access to your data solely to perform services on our behalf:

• Supabase — authentication and database storage
• Anthropic (Claude AI) — AI-powered tutoring and conversation features
• Apple App Store / Google Play — payment processing for subscriptions
• Web Speech API — on-device speech recognition (audio is processed locally and not sent to our servers)

Each third-party provider is bound by their own privacy policies and applicable data protection laws.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating the App (as listed above)
• To comply with legal obligations, court orders, or government requests
• To protect the rights, property, or safety of Inglés Ahora, our users, or others
• In connection with a merger, acquisition, or sale of all or part of our assets

6. Children's Privacy

The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected] and we will take steps to delete such information. Users between 13 and 17 should use the App only with parental consent.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time through the App settings or by contacting us. We will delete your data within 30 days of your request, except where we are required to retain it for legal purposes.

8. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (HTTPS/TLS) and at rest, secure authentication through Supabase, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you
• Correction: request that we correct inaccurate or incomplete data
• Deletion: request that we delete your personal data
• Portability: request your data in a structured, machine-readable format
• Opt-out: opt out of marketing communications at any time

To exercise any of these rights, contact us at [email protected].

10. International Users

The App is operated in the United States. If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States. By using the App, you consent to this transfer. We take steps to ensure your data is treated securely in accordance with this Privacy Policy regardless of where it is processed.

11. California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, the right to delete your personal information, and the right not to be discriminated against for exercising your privacy rights. We do not sell personal information. To submit a request, contact us at [email protected].

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy in the App and updating the "Last updated" date at the top. Your continued use of the App after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: